Terms of Service

Effective Date: April 9, 2025

Service Name: Librecloud

Contact: support@librecloud.host

Welcome to Librecloud, a privacy-focused Nextcloud hosting service. By using our service, you agree to the following Terms of Service. If you do not agree, please do not use our services.

1. Account Eligibility

You must be at least 18 years old to use our services or have the consent of a legal guardian.

2. Acceptable Use

You agree not to use Librecloud for:

  • Illegal activities under any applicable law
  • Spamming, phishing, or distributing malware
  • Hosting abusive, hateful, or harassing content
  • Excessive or abusive use of server resources

3. Uptime & Data Availability

While we aim to maintain high service availability, we do not guarantee uptime. You are responsible for maintaining your own backups.

4. Payments & Refunds

  • Payments are due in advance per billing cycle.
  • Refunds are issued at our sole discretion and typically only for service failures on our part.

5. Termination

We reserve the right to suspend or terminate your account with notice if you violate these terms. In extreme cases (e.g. abuse or illegal use), termination may be immediate and without refund. In the event that your account is terminated, you will still be given the opportunity to download files.

6. Changes to the Service

We may update or modify services at any time. We will provide notice for major changes that affect your use of the service.

7. Disclaimer

Librecloud is provided “as-is” without warranties of any kind. We are not liable for data loss, service interruption, or any indirect damages.

8. Governing Law

This agreement is governed by the laws of United Kingdom. Disputes will be handled in the courts of United Kingdom.